Confirm whether Apple shows a payment
If a payment is not shown for the selected scope, a missing bank receipt does not yet establish a payment mismatch. Thresholds, timing, and scope need evidence from the account records available to you.
Do not infer an unsupported status
A fixed workflow should return NEEDS EVIDENCE when payment evidence is absent. It should return FOLLOW UP only when the required evidence is present and a supported difference remains.
Keep the check bounded
The product does not access your App Store Connect account or bank account. Processed in this browser; not uploaded.
Run the free evidence diagnostic